Terms of service
1. CONCLUSION OF THE CONTRACT
Rental and sale of costumes are based on a written contract or by signature on the delivery bill. Orders placed by telephone must always be confirmed by letter, fax or e-mail. Unless otherwise agreed, payment shall be made at the time of collection in cash or via a virtual terminal of a payment provider (Stripe). If the costumes are delivered by us, payment is usually made in advance via a virtual terminal of a payment provider (Stripe).
We reserve the right, in the event of force majeure or in cases where we are prevented from delivering without gross negligence, to supply the lessee with equivalent replacement goods instead of the ordered loan items.
By placing an order, the renter/buyer accepts the terms and conditions.
By sending the order on the website, the customer submits a binding offer directed towards the conclusion of a purchase or rental contract for the goods contained in the shopping cart. By sending the order, the customer also recognizes these terms and conditions as solely authoritative for the legal relationship with the provider.
The provider confirms receipt of the customer's order by sending a confirmation e-mail. This order confirmation does not yet represent the acceptance of the contract offer by the provider. It merely serves to inform the customer that the order has been received by the provider. The declaration of acceptance of the contract offer is made by the delivery of the goods or an express declaration of acceptance.
2. RENTAL PERIOD AND PRICES
The rental fee is calculated on a daily basis – return to the shop or hotel reception for us to collect by 11:00 a.m. the next day. The minimum rental period is one day, the maximum is three days. Discounted prices apply for the second and third days of rental, which you can see on our website.3. RENTAL CONDITIONS
The rented items may only be used in accordance with the contract. The independent modification of the rented costumes is not allowed. The customer undertakes to treat the goods with care.
The rental items are to be returned to Lederhosenverleih after use. The cleaning of usual signs of use is included in the rental price and is carried out by the provider. For damage caused during the rental period that goes beyond the usual signs of use, the tenant is liable to the amount of the cost of restoring the original condition, in case of loss or destruction up to the amount of the purchase price.
From the moment of handover to the renter, his agent or the transport person, the renter is personally liable for the loss or the resulting defects of the rental items. The liability ends with the return of the rental items to the Lederhosenverleih.
For garments borrowed without a fitting, we follow the measurements in our size chart.
4. COLLECTION/DELIVERY/SHIPPING OF THE GOODS
The rental and purchase prices apply from the time of collection from our store. We have regular opening hours during Oktoberfest. During the rest of the year, please make an appointment as we are not always in the store.
Alternatively, we offer delivery within the Munich city area (postal codes 80331-81929) for a fee—the corresponding costs will be displayed during the ordering process, before the binding purchase (from €20 to a maximum of €40 for delivery and collection). When shipping by post/courier outside Munich, we do not guarantee that the rental items will arrive on time and undamaged – we will be happy to provide you with the shipping costs outside the above-mentioned area on request.
Upon receipt of the goods, the customer must satisfy himself that they are in satisfactory and complete condition. If the customer finds a defect, he has to notify the provider immediately by phone (089-550 272 41) or by email (info@lederhosenverleih.de).
The rental goods are provided in proper condition. The customer agrees to rent used goods. The rental goods may show usual signs of use. The supplier is entitled to provide the customer with other rental goods than agreed, if they correspond in size and type to the ordered goods. Color, structure, material and pattern may differ in the rental goods.
Upon delivery to the hotel, the rental goods will be handed over in bags / bags, which are provided with the name of the tenant / hotel guest. The return of the rental goods must be in exactly these bags, this is especially important for group bookings!
If purchased and used items (eg shirts or stockings) by the tenant back to the Lederhosenverleih returned there is no longer a claim to it. The articles will be cleaned and desinfected and donated for a good cause.
Purchased new goods will only be taken back in the original packaging and charged.
No guarantee of return can be given for forgotten items in the rented goods.
5. TERMS OF PAYMENT
Pre-ordered and reserved rental goods that are not accepted or collected must be invoiced in full to the orderer. If another rental is still possible, the orderer shall only bear the costs incurred by his non-acceptance.
6. RIGHT OF WITHDRAWAL AND RETURN
(I) Right of withdrawal
The customer can revoke the contract declaration within 14 days without giving reasons by letter or email. The period begins after receipt of this instruction in text form (e.g. as a letter, email). To meet the revocation deadline, it is sufficient to send the revocation in time. The order can only be revoked before collection, delivery or shipment of the goods. In the case of purchased goods, the customer can make use of the right of return after delivery or shipment.
In the case of rental goods, the order can also be cancelled up to five working days before the start of the rental period. From 5 days before the start of the rental period, 50% of the rental price shall be due in the event of cancellation; in the event of cancellation between 48 and 24 hours before the start of the rental period, a further 25% of the rental price (75% in total) shall be due or retained. If the rental goods are cancelled less than 24 hours before the start of the rental period or are not collected or accepted on the first day of the rental period, the rental price already paid will not be refunded or 100% of the rental price will still be due. If the customer has already paid for the goods before the cancellation, the provider will refund the (pro rata) payments within 14 working days using the payment method used by the customer. Delivery delays and disruptions: Should the desired item not be available or should there be massive delays in delivery for other reasons, the provider will inform the customer by telephone or email. In this case, you naturally have the option of cancelling the order and exercising your right of withdrawal. The cancellation must be sent to Global Trade GmbH - Wolfgang Zeilinger, Amalienstraße 51, 80799 Munich, Germany, or to info@lederhosenverleih.de.(II) Right of return
In the case of rented goods, the customer cannot make use of the right of return after the items have been handed over or shipped. For all cases where purchased goods were handed over or shipped to the customer, the right of return applies. All purchased goods can be returned without giving any reason within 14 working days to the provider by returning the goods. The period begins after receipt of this instruction in writing (eg as a letter, email), but not before receipt of the goods. To meet the deadline, it is sufficient to send the purchased goods or the return request in time.
The return or the request for return has to be sent to Global Trade GmbH - Wolfgang Zeilinger, Amalienstraße 51, 80799 Munich.
Return consequences for purchased goods
In the event of an effective return, the services received by both parties shall be returned and any benefits derived (e.g. advantages of use) shall be surrendered. In the event of deterioration of the goods, compensation may be demanded. This does not apply if the deterioration of the goods is exclusively due to their inspection - as would have been possible for the customer in a store, for example. In addition, the customer can avoid the obligation to pay compensation for a deterioration caused by the intended use of the goods by not using the goods as if they were his property and by refraining from doing anything that could impair their value. Obligations to refund payments must be fulfilled within 30 days. The period begins for the customer with the dispatch of the goods or the return request, for the provider with the receipt of the goods or the return request.The amount for returned items will be refunded on the payment method used by customers. Until arrival at this address, the items are subject to the customer's duty of care. As for the postage costs for a return, the provider is governed by the existing German regulations.
Return of the rental goods and deposit retention/return
The customer is obliged to return the rental goods at the end of the rental period as agreed. The customer can return the goods directly to the office of Global Trade GmbH, Amalienstraße 51, 80799 Munich during opening hours (Please note the information on opening hours during the Oktoberfest). In the Munich city center (postal codes 80331-81929) the goods can also be picked up for a fee. In both cases, however, the goods must arrive at Global Trade GmbH by 11:00 a.m. at the latest on the first day after the end of the rental period or be ready for collection. The return of the rental goods can also be done by shipping (shipping costs are borne by the customer). However, this must be agreed in advance with the provider. Depending on the availability of the goods, this shipping option is temporarily not possible, for example during the Oktoberfest. Shipping should be done on the first day after the end of the rental period, the date of the postmark is valid. The goods are considered not returned until the return has been confirmed in writing by an employee of Global Trade GmbH.In case of early return before the expiry of the rental period, the provider will not pay any refund to the customer.In case of return on the agreed date or early return, the customer will receive the deposit back on the payment method used by him, if there is no gross soiling or damage to the rented goods. In the event of gross soiling or damage to the rental goods, such as heavy soiling by paints, liquids, blood, oils, greases, adhesives, varnishes, waxes, burn marks, holes, cracks in the leather, feces or similar, the deposit paid by the customer will be retained.If the renter wishes to extend the agreed rental period, this must be notified to the provider in writing without delay. If the agreed rental period is exceeded, the customer shall pay the rental price per day for each additional day. The rental price per day increases by 15% of the regular rental price per calendar day if the agreed rental period is exceeded. The additional rental prices will be deducted from the deposit. If the sum of the rental prices exceeds the current selling price of the goods, the provider assumes that the customer wants to keep the rental goods. At that time, the balance resulting from deducting the total rental prices paid and the deposit from the sale price will be due.
The sales prices (including the current statutory VAT) shown on the website apply.
7. PRIVACY POLICY
Confidentiality of customer data
The provider undertakes not to disclose the customer's order data to third parties as long as they are not related to the order processing. Data collected by the Provider is used for the following purposes: receiving and processing customer orders, managing and improving the website, service and product delivery (only for this purpose we share information with third parties).
By placing an order, the customer authorizes us to send our newsletter. This authorization can be revoked by the customer at any time.
8. LIABILITY FOR LINKS
Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.
9 PLACE OF PERFORMANCE AND JURISDICTION
Place of performance and jurisdiction for both parties is Munich.
10. SEVERABILITY CLAUSE
Should a provision be or become invalid in whole or in part, this shall not affect the validity of the remaining content of the contract. Subsidiary agreements must be made in writing.